Whatever you get in touch about — a care plan, a broken site, a development project, or just a question — you’ll hear back from Mark Benewith, the person who’ll actually be working on it.
No ticket system. No account manager passing messages. Just a direct conversation.
Phone
+44 (0)117 226 2510You'll hear back from me directly — not a support desk or account manager. For general enquiries, expect a reply within one business day. If your site is down or compromised, say so in the message and I'll prioritise it.
That's fine — just describe the situation and I'll tell you what makes sense. You don't need to self-diagnose before getting in touch.